Welcome to VIP Products
Warranty Claims & Customer Support

OUR GOAL

Our goal is to provide you with efficient customer support for your product. We have created an easy 6 step process to help meet your needs. Once you have submitted your request, you may review it at any time. Please allow 2 business days for your submission to be updated.



CLAIMS 7 STEP PROCESS

  • Step 1 – Where was the item was purchased?
  • Step 2 – Create an account or login with an existing account.
  • Step 3 – Product Defects and Warranty Claims Policy.
  • Step 4 – Review Process.
  • Step 5 – Provide details for your claim.
  • Step 6 – Upload supporting documentation.
  • Step 7 – Submit and track progress of the request.






 

 

If you are having probelms creating your support ticket please fell free to call 480-704-1700 to speak to a representative who can help walk you through how to complete your support ticket. The person on the phone can only offer you help with the internet web pages, they will not be able to help you with a warranty or a support issue.